Logistics

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Logistics

Increase customer satisfaction by sharing visibility & transparency over the last mile.

Expectations of Logistics today

With the rise of eCommerce, customer expectations for last mile fulfilment is incredibly high. The exact same level of service is expected for other logistics services like retail distribution, long haul and courier deliveries. All deliveries have to be are expected to be visible and easily trackable at all times. The only way to meet these expectations is by advancing operations by adopting technology.

Enhance your last mile operations

Consolidate orders for greater cost saving

Manage different job requirements with ease

Automatically match the requirements of varying types of job orders with the correct type of vehicles to execute the orders successfully. Maximise the capacity of each vehicle to ensure each vehicle is fully utilised. Easily manage different kinds of job orders easily during the planning process.

Dynamic Planning for unpredictable volume

Dynamically route all orders based on fluctuating volume and geographical density. Optimise all orders from different customers to efficiently meet the delivery time windows with available resources.

VersaFleet Drive mobile app

Pre-sequenced Orders

Send drivers their list of optimised orders to complete through the VersaFleet Driver app. Drivers can also navigate accurately to the delivery location based on their current physical location. Ensure timely deliveries by saving drivers the effort of having to sequence their orders for the day.

Photo taking & sign on glass

Take photos of the delivered goods to show that the items has arrived in good condition and has been sent to the correct place. Recipients can sign on glass on the mobile app to verify that the delivery has been completed successfully.

Electronic Proof of Delivery (ePOD)

Automatically generate and instantly send an ePOD to all stakeholders when drivers complete orders on the the VersaFleet Drive app. Combine the photos & signatures captured on the driver app with delivery details in a single document. Retrieve all ePODs at any time.

Deliver the best customer experience

Keep recipient updated

Setup automated notifications for various stages of the delivery to ensure they are kept in the loop about their deliveries. Reduce delivery failure rates by ensuring the recipient knows where their goods are at all times and can be prepared to receive the deliveries.

Flexible configurations

Setup different notifications for various customers or even for distinct job types. Customise the notification templates to personalise the delivery messages for the customer & recipient. Craft a unique delivery experience for a diverse range of customers and order types.

Recipient verification

Take photos of the delivered goods to show that the items has arrived in good condition and has been sent to the correct place. Recipients can e-Sign on the mobile app to verify that the delivery has been completed successfully. Use one-time Pin verification to verify recipient identity as an alternative to sign-on-glass.

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